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To All Our Valued Customers,
Epson Service Centre Operation Hours during MCO
In line with the announcement of CMCO by the Malaysian Government, majority of Epson Authorized Service Centres in Klang Valley have resumed operations. Operation status for service centres located in other states will be subjected to the respective local government MCO regulations – please check with our customer careline before visiting any centres. 

Epson Warranty Extension
We understand the inconvenience you have experienced while our services were unavailable during MCO period. As a token of appreciation, we would like to continue to support you by offering a one (1) month warranty extension for all Epson products with standard warranty expiring during the MCO period from 18 March till 12 May 2020. The one (1) month extension will take effect immediately starting from today 12 May 2020 and ends at 12 June 2020. 

Kindly contact our Customer Careline at 1800-81-7349 (Toll Free) for further assistance. We strongly advise you to call our careline for confirmation before visiting any Epson Authorised Service Centres.  

Thank you for your support. We’ll continue to do our best to deliver excellent products and services to you.

Call Epson
Should you wish to, you may call Epson helpdesk if you need advice on how to troubleshoot a faulty product. Our trained technicians can either walk you through the resolution process or advice if you have to bring it in for repair. Or if you have questions before buying Epson products, please call our pre-sales enquiry number.
For technical support or pre-sale enquiries, please call our helpdesk at 1800-8-17349 (Toll-free)
- Accessible 09:00am to 06:00pm, Mon - Fri (Except public holidays)

For email support, please click
here to complete the feedback form.   

Brunei Customers
Please call : 6-03-56 288 288 Ext 351 / 353
- Accessible from 09:00am to 06:00pm, Mon - Fri (Except public holidays)
Speak with one of our customer service officers
You can reach us at: 1800-8-17349 (Toll-free)
(Effective 1st April 2014)
Company Information
Epson Malaysia Sdn Bhd
3rd Floor, East Tower,
Wisma Consplant 1,
No.2 Jalan SS 16/4,
47500 Subang Jaya
Tel: 603-56 288 288
Fax: 603-56 212 088